Frequently Asked Questions

Was your question not answered?

Ask Us Anything!

  • We are not a reseller; we own all of our servers and hardware
  • Our datacenter is located in Dallas, Texas and is staffed 24/7/365
  • We offer remote control capability via IPMI/KVM on all of our servers
  • We offer 100% power uptime and a 99.9% network uptime
  • 100% DNS uptime, guaranteed
  • We offer RAID protected backup services
  • High priority support tickets are guaranteed a response from a senior engineer within 5 minutes!

Copyright © 2019 Incero LLC. All Rights Reserved.

We accept payment via Visa, Mastercard, Discover, American Express, Bitcoin, PayPal, Wire, ACH, and eCheck